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PRIVACY POLICY
 
  1. Introduction
Company: AV DIGITAL SOLUTIONS Sp. z.o.o., a legally registered entity under number 0001115008, with its official office and registration address located at MICHAŁA KLEOFASA OGIŃSKIEGO, nr 11, lok. 9, Warsaw, kod 03-318, Poland.Main Business Activity: AV DIGITAL SOLUTIONS operates the vynil.io platform, providing virtual currency exchange services. The company is officially registered as a Virtual Currency Exchange Operator in the Poland and operates in full compliance with applicable financial and regulatory requirements.Website: This refers to the online platform managed by AV DIGITAL SOLUTIONS Sp. z.o.o., accessible at vynil.io, through which the Company provides its services.Customer: Any individual aged 18 years or older who has thoroughly reviewed, understood, and accepted the AV DIGITAL SOLUTIONS Customer Agreement and meets the necessary requirements to use the Company’s products and services.
  1. Purpose and Scope of This Privacy Policy
AV DIGITAL SOLUTIONS prioritizes your privacy and is committed to ensuring the highest level of protection for your Personal Data. This Privacy Policy outlines how we collect, store, process, and use your data, as well as your rights regarding your personal information.By using our website and services, you expressly consent to this policy, which describes how we handle your data. If you do not agree with this Privacy Policy, you should discontinue using our services immediately. 
  1. Our Role in Data Processing
AV DIGITAL SOLUTIONS Sp. z.o.o. is the primary data controller, meaning we determine how your Personal Data is collected, stored, and processed. In some cases, we may work with third-party service providers, identity verification partners, regulatory agencies, security firms, and IT solution providers, all of whom assist in ensuring the proper functioning of our services.
  1. How We Collect Personal Data
We collect Personal Data from multiple sources to comply with legal obligations, prevent fraud, and enhance service delivery. These sources include:
  1. Automated Tracking: We use cookies and analytics tools to collect technical data, browsing behavior, IP addresses, and device information when you interact with our platform.
  2. Direct Customer Interactions: When you register, create an account, complete forms, or communicate with us via email, social media, or support channels.
  3. Third-Party Sources: We may receive information from government databases, financial institutions, payment service providers, regulatory authorities, and public social media platforms.
 
  1. Types of Personal Data We Process
We collect and process various types of Personal Data, including but not limited to:
  1. Identification and Contact Information:
  • Full Name (for identity verification)
  • Date and Place of Birth (to comply with age and jurisdictional regulations)
  • Nationality and Citizenship (to determine legal status and tax implications)
  • Residential Address (for communication and verification purposes)
  • Email and Phone Number (for customer support and notifications)
  1. Identity Verification and Security Data:
  • Government-Issued Identification (passport, national ID, or driver's license)
  • Personal Identification Code (used for unique identification)
  • Biometric Data (facial recognition, liveness detection)
  1. Technical and Usage Data:
  • Device Information (browser type, operating system, IP address)
  • Geolocation Data (used to verify access locations)
  • User Behavior and Preferences (to improve service functionality)
  1. Financial and Payment Information:
  • Bank Account Details and Payment Method Information (for deposits and withdrawals)
  • Electronic Wallet Information (if applicable)
  • Transaction History (to track and manage service usage)
  • Source of Funds and Income Information (for compliance with anti-money laundering (AML) regulations)
  1. How Long We Keep Your Data
We retain Personal Data only as long as necessary for:
  1. Fraud Prevention and Security Monitoring: Protecting customers from financial crimes.
  2. Providing Services: Ensuring uninterrupted service access .
  3. Compliance with Legal Obligations: Meeting financial and regulatory requirements.
  4. Once data is no longer required, it is securely deleted. However, some data must be retained longer due to AML (Anti-Money Laundering) laws and financial regulations, even after an account is closed.
 
  1. How We Protect Your Data
At AV DIGITAL SOLUTIONS, we take extensive security measures to protect your Personal Data against unauthorized access, theft, and misuse. Our security measures include:
  1. Secure Storage: Personal Data is stored in encrypted databases with multi-layered security.
  2. Restricted Access: Only authorized personnel can access your data.
  3. Regular Security Audits: We conduct routine external audits to ensure compliance with industry standards and regulations.
  4. End-to-End Encryption: All data transfers between users and our platform are fully encrypted to prevent interception.
 
  1. Your Privacy Rights
As a user, you have the following rights concerning your Personal Data:
  1. You may ask for your Personal Data to be transferred to another service provider when technically feasible.
  2. You may request confirmation on whether we process your data and obtain a copy of it in a structured, machine-readable format.
  3. If any of your Personal Data is incorrect or incomplete, you can request immediate updates or corrections.
  4. You may object to how we process your data, particularly for direct marketing or profiling purposes.
  5. You can request that we limit the processing of your data if you contest its accuracy or legality.
  6. If data processing is based on your consent, you have the right to withdraw it at any time. However, this will not affect the legality of data processing that occurred before the withdrawal.
  7. Under certain circumstances, you may request that we delete your Personal Data when it is no longer required. However, some legal obligations may prevent immediate deletion.
 
  1. Data Sharing and International Transfers
To ensure seamless service functionality, we may share your Personal Data with:
  1. Partner Companies, Subsidiaries, and Third-Party Service Providers
  2. Regulatory Authorities and Law Enforcement Agencies (when legally required)
  3. We may also transfer data outside the European Economic Area (EEA) and the UK. In such cases, we ensure that these transfers comply with EU GDPR (2016) and UK Data Protection Act (2018) by implementing appropriate safeguards.
By using our services, you agree to international data transfers, even if data protection laws in other countries differ from those in your home jurisdiction.

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